Better care begins
with accurate advice

Intelligent care navigation, powered by Ada.

Ada's AI-powered symptom assessment and care navigation technology to...

Improve

capacity by educating patients,
reducing unnecessary encounters
and freeing up clinician time.

Streamline

experiences by navigating
patients to appropriate and
cost-effective services.

Automate

access and reduce the
demand on triage nurses
and call centers.



Ada's AI supports thousands of conditions and is proven to be safe and, accurate in the real world and published research.

Most importantly, it's easy to use to ensure maximum user adoption.

With 35 million assessments already completed around the world, Ada has earned the trust of both patients and clinicians.



Ada's impact includes...

0 %

of patients are directed to lower urgency care

0 %

of uncertain patients are guided to a care choice

0 %

reduction in patient's waiting time

0 %

more consultations delivered

magnifying-glassCase study: Sutter Health, powered by Ada

Ada worked with Sutter Health to help over 400,000 patients to navigate their care network. Together we supported patients to safely access lower acuity services, steer away from same-day settings, and utilize more cost-effective care.

Solutions-Assess

Intelligent symptom assessments

Designed to mimic the thinking of human physicians, Ada supports patients' care journeys 24/7.

Features: Client-branded | 3,600 conditions, inc. rare, pediatric, obstetric, and mental health | 10,000+ symptoms and risk factors | Billions of symptom constellations | Easy web, app, and portal integration | Simplified language | Patient-friendly report | SSO for seamless UX | Bi-weekly optimizations.

Intelligent symptom assessment
solutions-connect

Smart, configurable care navigation

Helps you better triage patients to the right care for their acuity and needs.

Features: 8 acuity levels from self-care to emergency | Offer customized questions | Measure user intent | Navigate based on acuity level or condition | Integrate with scheduling systems | Signpost to any appropriate service or resource.

Connect with doctor
Solutions handover

Detailed clinical handover

Provide clinicians additional context and enhance the patient-doctor experience.

Features: Secure EHR or CRM integration using FHIR | Share report via EHR, CRM, email, or as PDF | Configurable consent | Linked to 31,000+ ICD-10 codes for accurate reporting and billing | Receive reports in a different language to assessment.

Intelligent symptom assessment
Solutions data insights

Actionable insights

View aggregated anonymized data in near real-time.

Features: Track common symptoms, risks, and conditions | Capture patient demographics and care decisions | Advice, service selection, conversion, and satisfaction data across population | Feedback loops and SSO offer richer insights.

Actionable insights

Trusted by clinicians

94% agree that Ada's advice was safe and appropriate 4

83% of Ada's top suggestions match physician's diagnosis 4

73% said Ada improved rapport with patients 5

93% agreed Ada provided useful information prior to consultation 4

Ada's technology is:

What our partners say

Read more

Integrate Ada's intelligent care navigation into your digital front door.

Disclaimer: Ada Assess is not a substitute for advice from a healthcare professional and does not provide a final medical diagnosis.

  1. Gilbert, S. et al. (2020). How accurate are digital symptom assessment apps for suggesting conditions and urgency advice? A clinical vignettes comparison to GPs. BMJ Open.

  2. Miller, S. et al (2020). Patients’ Utilization and Perception of an Artificial Intelligence–Based Symptom Assessment and Advice Technology in a British Primary Care Waiting Room. JMIR Human Factors.

  3. Morse, K. et al (2020). Use Characteristics and Triage Acuity of a Digital Symptom Checker in a Large Integrated Health System: Population-Based Descriptive Study. J Med Internet Research.

  4. Active post-market surveillance research with Ada clients (2023). AI-based Symptom Assessment as the Digital Front Door to Care and to Enhanced Physician/Patient Interaction: Real-World Evidence from Portugal and the Netherlands.

  5. Scheder-Bieschin, J. et al (2022). Improving emergency department patient-doctor conversation through an artificial intelligence symptom taking tool: an action-oriented design pilot study. JMIR Formative Research.

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