Medical quality

Clinical studies show medical quality varies between your health technology partner options. Here’s how an evidence-based approach can help you make the right choice.

Evidence that powers Ada's medical excellence

At Ada, we prioritize medical quality by leveraging peer-reviewed research and clinical studies to continuously improve our technology. Our rigorous approach ensures that our users receive accurate and trustworthy medical insights. Discover the studies and research that shape our medical guidance and set the standard for quality care.

What to look for

Our 5 medical quality pillars are the foundation of our health enterprise solutions.

Ada Health complies with relevant medical device regulations and security standards and follows the highest data protection standards:

  • Ada Assess for enterprise is a CE Class IIa medical device according to Regulation (EU) 2017/745 (EU-MDR)
  • Ada Health App is a Class I medical device according to Council Directive 93/42/EEC (EU-MDD)
  • ISO 27001 (InfoSec Management)
  • ISO 13485 certification
  • GDPR
  • HIPAA

  • 97% of patients found Ada easy to use 1
  • 90% of interactions showed patients felt improved rapport with healthcare professionals 2
  • 91% assessment completion for 1 client

  • 99% condition coverage including common, rare, high-risk obstetric, pediatric, and mental health conditions 3
  • 33.3% more patients could have had their rare disease identified in their first documented clinical consultation 4

  • Provides condition suggestions closest to human doctors 3
  • 35% more accurate, on average, than other symptom assessment apps 3

  • 8 advice levels to offer safe and sensible guidance
  • 97.9% of user safety and quality feedback addressed within 24 hours
  • Recommendations comparable to triage nurses 5

Why medical quality matters

Clinical governance and industry regulation offer objective quality control processes you can trust.

A good user experience means people provide the right input to get the right guidance from technology.

Comprehensive condition coverage means high-risk and uncommon diseases are not missed or misdiagnosed.

Medical accuracy can help decrease disease detection timeframes to accelerate treatment.

Advice safety can help make sure healthcare professionals see the patients who need them most in the right setting.

How Ada’s AI works

Originally developed to support clinical decision-making, our doctors created Ada to think like a doctor. Clinical precision and medical oversight from human doctors has been in our DNA since the very beginning. Meet some of our medical experts.

Let’s improve health and care together.

Keep reading


  1. Miller, S., Gilbert, et al. JMIR (2020), doi: 10.2196/19713 .

  2. Scheder-Bieschin, J., et al. (2020), doi: 10.1101/2020.11.13.20230953 .

  3. Gilbert, S. et al. BMJ Open, (2020). doi: 10.1136/bmjopen-2020-040269 .

  4. Ronicke, S. et al. Orphanet. (2019). doi: 10.1186/s13023-019-1040-6 .

  5.  Morse, K. et al. J Med Internet Res, (2020). doi: 10.2196/20549 .

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